Terms of Service

Terms of Service

Last Updated: 2025-12

Legal Entity Name: NAVIGATOR YANG TRADING CO., LTD
Address: 61 BRIDGE STREET, KINGTON, UNITED KINGDOM, HR5 3DJ

Welcome to [website domain] (the “Site”). The Site is operated by NAVIGATOR YANG TRADING CO., LTD (referred to as “we”, “us”, or “our”). Please read these Terms of Service (the “Terms”) carefully before using the Site. By accessing, browsing, or using the Site, you agree to be bound by these Terms.

If you do not agree to any part of these Terms, you must not use the Site.

1. Scope

These Terms apply to all your activities on the Site, including but not limited to shopping, browsing, and account registration. We may revise these Terms from time to time due to business developments or legal changes. The revised Terms will be posted on the Site. Your continued use of the Site after the effective date of the revisions constitutes your acceptance of the revised Terms.

2. Account Registration and Security

1. You must provide true, accurate, and complete personal information (including name, email address, shipping address, phone number, etc.) as prompted by the registration page. You are responsible for keeping such information updated.

2. You are solely responsible for maintaining the confidentiality of your account credentials (including username and password) and for all activities that occur under your account. Notify us immediately if you become aware of any unauthorized use of your account.

3. Product Information and Orders

1. Product Information: We strive to ensure that product descriptions, prices, stock availability, and other information displayed on the Site are accurate. However, errors may occur. We reserve the right to correct any information and to cancel any order if necessary.

2. Order Formation: After you submit an order, you will receive an order confirmation email. This email only confirms that we have received your order; it does not mean the order has been accepted. The order is considered accepted and formed only when we send a dispatch confirmation (or the goods are actually shipped).

3. Prices and Currency: All prices are listed in the currency shown on the Site. Unless otherwise stated, prices do not include customs duties, VAT, or any other import fees that may be levied by the destination country. You are responsible for any such fees.

4. Payment and Shipping

1. Payment: We accept payment methods as listed on the Site (e.g., credit card, PayPal, etc.). You warrant that the payment account you use belongs to you, and you authorise us or our service providers to charge the corresponding amount.

2. Shipping: We will arrange shipment to the address you provide. Estimated delivery times are for reference only. We are not liable for delays caused by customs clearance, carriers, or force majeure events.

3. Risk of Loss: Risk of loss or damage to the products passes to you when the products are handed over to the carrier. If the package is visibly damaged upon delivery, please refuse acceptance and contact us immediately.

5. Returns, Exchanges and Refunds

1. Return Policy: Except for certain products (such as intimate apparel, customised items, etc.), we accept returns within [X] days after delivery. Returned items must be unused, unwashed, in original packaging, and with all tags attached.

2. Return Shipping Costs: If the return is due to a product quality issue, we will bear the return shipping cost. For returns due to personal reasons (e.g., wrong size, change of mind), you are responsible for the return shipping cost.

3. Refunds: Once we receive and inspect the returned product, we will process the refund within [X] business days. The refund will be made to the original payment method. Shipping fees from the original order are generally non-refundable.

6. Intellectual Property

All content on the Site (including but not limited to text, images, logos, page layouts, software, audio, and video) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, display, or use such content for any commercial purpose without our prior written consent.

7. Privacy

We take the security of your personal information seriously. For information on how we collect, use, and protect your personal data, please see our Privacy Policy, which forms an integral part of these Terms.

8. Limitation of Liability

1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or goodwill) arising from the use or inability to use the Site, improper use of products, or delays in delivery.

2. Our total liability for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you actually paid for the applicable order.

9. Governing Law and Dispute Resolution

1. These Terms and any dispute arising out of or in connection with them shall be governed by the laws of England and Wales.

2. Any dispute arising from these Terms or related transactions shall first be resolved through friendly negotiation. If the dispute cannot be resolved through negotiation, either party may submit the dispute to the courts of England and Wales.

10. Miscellaneous

1. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

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If you have any questions about these Terms, you may contact us at:
Email: info@dshean.com
Mailing Address: 61 BRIDGE STREET, KINGTON, UNITED KINGDOM, HR5 3DJ (Attn: Terms of Service)